Refund policy
Return & Refund Policy
Thank you for shopping with Kore Dept.
Returns
We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be:
• Unworn and unused
• In the same condition that you received it
• With tags attached
• In the original packaging
You’ll also need the receipt or proof of purchase.
To start a return, please contact us at koredept@gmail.com.
If your return is approved, we will provide instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Return Address
Kore Dept
2600 Tilton Road, Unit #5213
Egg Harbor Township, NJ 08234
United States
Damages & Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Non-Returnable Items
The following items cannot be returned:
• Sale items
• Gift cards
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take several business days for your bank or credit card company to process the refund.